Commercial · Cachet
Commercial-Grade Lock Replacement in Cachet
The key to the office entrance turns with almost no resistance now, and some mornings the deadbolt does not fully retract until someone jiggles the handle and tries the key again.
In plain words
A business door rarely fails the same way a house door does, because it opens far more often and often has to satisfy a fire or egress rule a home door never faces. Replacement starts by identifying what the opening actually is: a mortise-prepped steel door, a narrow-stile aluminum storefront, a fire-rated door that needs listed hardware, or an exit serving enough people that code calls for panic-style release. The locksmith fits hardware built for that specific opening, connects it correctly to any electric strike or access-control wiring already present, and hands over keys cut and logged to the business's own system.
How the visit goesA new tenant moved into the unit next door, and the property manager just found three different cylinders on three doors, none of them cut to the same key.
Commercial-Grade Lock Replacement
How the visit goes
Checking for a fire rating or an exit requirement
Some commercial doors are part of a fire separation or a required exit route, and that status changes which hardware is legal to install on them. The locksmith looks for a fire label on the door and frame, checks whether the opening serves an assembly space or a high-occupant-load area that calls for listed, push-type release hardware, and confirms whether the door is required to close and latch on its own. None of this is guesswork; it is read directly off the door, its label, and the building's own occupancy information.
Preserving the door's required behaviour
On a door required to close and latch on its own, the new hardware is installed and the closer adjusted so that behaviour still happens after the work is done: the door swings shut, the latch engages, and nothing about the new lock lets it be secured open in daily use. On an exit route where listed push-type hardware is required, the entire route from that door to the outside is checked so the new hardware fits the same standard as the rest of the path rather than becoming the one mismatched link in it.
A door rated for the job it does
The business is left with hardware sized to how the door is actually used: a mortise lock body or heavy cylindrical lockset that can take the traffic of a busy entrance, or a narrow-stile lock built for the aluminum frame it is mounted in rather than adapted to it. Staff can be shown how the new hardware feels different from the old one, whether that is a firmer latch, a smoother deadbolt throw, or a different key profile, so nobody is caught off guard by hardware that behaves differently from what they are used to.
Commercial-Grade Lock Replacement
In the van
Narrow-stile storefront lock
Mortise lock body
Interchangeable-core cylinder
Strike plates and keepers
Key cutting and coding machine
Commercial-Grade Lock Replacement
What affects the quote
Electrified hardware and access-control integration
An electric strike, maglock or reader tie-in adds parts and testing time beyond a purely mechanical lock, and the quote separates that electrified work from the mechanical hardware so each is clear on its own.
Keying complexity
A single stand-alone cylinder is the simplest keying job. A master or grand-master structure spanning multiple doors, departments or locations takes more planning and more cylinders to combinate correctly, and that planning is part of the quote.
Key-control documentation
Setting up or updating a written key-control log, recording who holds which key and which doors share a system, is a small but distinct task the quote can name separately from the physical hardware work.
What to have ready
- Is this one door, or part of a wider multi-door or multi-branch project?
- Who can authorize the work and sign for new keys?
- What is currently installed: a knob, a deadbolt, a mortise lock, or an exit device?
Commercial-Grade Lock Replacement: questions
QuestionsDo exit devices need any ongoing attention after installation?
Yes. Exit devices and panic hardware are mechanical assemblies that see heavy use on a required exit, so periodic checking that the latch engages fully, the release bar moves freely, and any electrified or alarmed function still triggers correctly is worth building into the same schedule as other fire-safety equipment in the building.
What is the difference between a mortise lock and a cylindrical lockset?
A mortise lock has its whole mechanism, latch, deadbolt and sometimes a separate handle function, built into one case that sits inside a pocket cut into the door's edge. A cylindrical lockset is a bored-in unit, simpler to service, common on standard commercial and residential doors alike. Which one your door takes depends on how it was originally prepped, not on preference alone.
How does this service differ from a home lockout or residential rekey?
A home lockout or residential rekey is usually about one door and one household's keys. Commercial-grade lock replacement more often involves a system, several doors, a master key structure, and sometimes a fire or exit rule the door has to satisfy, so the assessment, the hardware selected and the record kept at the end are all built around managing that wider structure rather than a single lock.
Related services
- Master Key System DesignA new hire at the shop gets handed whatever spare key happens to be in the drawer, and it turns out to open the stockroom, the back office and the safe room all at once.
- Access Control InstallationSomething went missing from the storeroom over a weekend, and when you ask who was in the building, the honest answer is anyone with a key.
- Panic & Exit HardwareThe fire inspector's note is blunt: the banquet hall's second exit still turns on a deadbolt, and the crowd it is rated to hold needs a door that opens under one motion, no key involved.