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Person holding a long metal door-hardware assembly beside a cart of similar parts and a glass door fitted with a push bar. — Panic & Exit Hardware, Markham
Three rectangular door-handle sets with keyholes in black, silver-colored and gold-colored finishes standing on a countertop. — Commercial Rekeying, Markham

Commercial · Markham

Panic & Exit Hardware

The fire inspector's note is blunt: the banquet hall's second exit still turns on a deadbolt, and the crowd it is rated to hold needs a door that opens under one motion, no key involved.

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In plain words

Sometimes the hardware is already there and simply needs honest attention. A crossbar that has stiffened, a dogging function that no longer holds, or a strike that has drifted out of line are common finds on a device that has been in service for years. The locksmith services what can be serviced, adjusts what has moved, and replaces only the parts that have genuinely worn out, so a functioning exit device is not swapped wholesale when a cleaning, an adjustment and new fasteners would restore it.

Sound familiar?

The daycare wants the yard gate and the classroom door alarmed so a staff member hears the moment it opens, without turning either into something a child could be shut behind.

How the visit goes

Panic & Exit Hardware

How the visit goes

Technician in a cap and glasses holding a small key fob beside the dashboard of a black motorcycle in a garage.
Rugged handheld tablet showing a menu on a workbench beside two key fobs, a laptop, a cable plug and a blue cloth.
  1. Checking what is already fastened to the door

    A surprising number of exit-hardware calls turn up a second lock nobody had mentioned: a hasp and padlock added for security, a slide bolt at the top of a rarely used door, or a deadbolt installed long after the original exit device. Each of these has to be understood before work starts, because an exit door can only be trusted to open under one motion if every fastening on it releases the same way. The locksmith notes what is there, explains what it means for the door's exit function, and works out with the owner what stays and what comes off.

  2. Mounting the device and fitting the strike

    Installation follows the device's own template so every hole lands where the manufacturer intended, rather than adapting the door to a device that does not quite fit. Fasteners are chosen to match what the template and the door's own construction call for, and where the device specifies through-fixings, they run all the way through the door rather than biting into the surface alone. The strike is set and reinforced so it holds the latch securely under normal use. The crossbar or touchpad is aligned so it sits at a comfortable height and releases evenly across its width, not only at one end.

  3. A door that opens under one motion, every time

    What the space has afterward is straightforward: anyone inside can leave through that door with a single push on the crossbar or touchpad, no key, no second step, no need to remember which way a lock turns. Staff can be shown the motion once and it stays intuitive, because that is exactly what the hardware is built to do. Outside, entry still works the way it was set up to, through the trim chosen for that door, entirely separate from the exit function inside.

Panic & Exit Hardware

In the van

  • Dogging key or keyed cylinder

  • Rated exit device

  • Force gauge

  • Coordinator for door pairs

  • Outside trim (pull, lever or cylinder)

White door with a black keypad deadbolt and knob, beside a towel holding a lock body, latch, screwdriver and a tool bag.

Panic & Exit Hardware

What affects the quote

  1. New preparation or existing cut-outs

    A door with no prior hardware needs new holes cut and reinforced to the device's template. A door already prepared for a similar device, even an old one, is often a simpler fit with less new drilling.

  2. Access-control integration

    Where the door ties into an existing access-control panel, coordinating the exit hardware's signals with that system takes planning with whoever maintains it, which the quote accounts for separately from the device itself.

  3. Single door or a pair

    A pair of doors that needs ordered closing calls for a coordinator or an astragal, and one being converted into a single wide exit needs a mullion removed and replaced with vertical-rod devices on each leaf, both of which add work beyond a single-door installation.

What to have ready

  • Is the existing hardware still working, or does it need replacing outright?
  • Is access control or an alarm system planned for any of these doors?
  • What is the room's intended use and approximate occupant load?
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Panic & Exit Hardware: questions

Questions
How is occupant load actually counted for this decision?

Occupant load is calculated from the floor area and the intended use of the room, using published factors for that occupancy type, rather than a headcount taken on a busy night. A building official or a locksmith familiar with the calculation can work through it for a specific room, and the result is what decides whether the exit doors serving that room need a releasing device.

How high should the crossbar or touchpad be mounted?

Exit-device makers publish a mounting range for their own models, and in practice a crossbar or touchpad sits no higher than about 1200 mm above the finished floor. The locksmith sets the hardware inside the maker's range and below that ceiling, allowing for anyone in the space who needs a lower reach, a wheelchair user or a shorter staff member among them.

Who is responsible for keeping the hardware compliant?

The building owner or the party the owner assigns, often a facilities manager, is responsible for keeping exit hardware in working order and for the fire door assembly testing that goes with it. A locksmith installs and services the hardware and can keep records on the owner's behalf, but the ongoing duty to maintain the assembly sits with whoever holds the building.

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